Shipping & Returns.

Packaging.

We take great care to carefully package every poster ourselves. We roll them in acid free tissue paper, before placing them in a strong 100% recycled cardboard postal tube for the journey.

Shipping within the UK.

Postage within the UK is charged at £5. We ship all our posters, fully insured, with Royal Mail guaranteed next day delivery.

Shipping within the EU.

We ship to anywhere in the EU for £10.00. Wherever countries allow, posters will be sent via a signed and tracked service with Royal Mail.

International Shipping.

We welcome buyers from around the world and will charge at cost the postage for insured shipping. Please contact us for a quote.

The only exception is Canada and America, who we cannot currently ship to. We are very sorry and hope to be able to do so in the near future.

Returns.

We hope you love your purchase, but understand that sometimes it might not work out. You have 30 days from receipt to let us know that you want to return an item. If your poster arrives damaged from transit, or you have received the wrong item, then we will cover the cost of the return. If you are returning your poster for any other reason, we are sorry but we are unable to cover the cost of the return.

Please get in touch as soon as possible, and return your purchase to the address we give you.

Please repackage your poster super carefully so that it returns to us in the same condition as we sent it. For customers returning goods from outside the EU, goods must be marked as ‘Returned goods with ZERO commercial value’. If you don’t do this, then you may be liable for import duty/taxes, which will be deducted from your refund. We recommend using recorded mail with insurance and postage in case anything goes wrong.

We will let you know as soon as we have received your return and refund the payment to your original payment method. If there is any issue with your return we will contact you.

Please allow 3-5 days for payment to show up in your account.

Any problems or questions just drop us a line to hello@projekt26.com and we’ll be happy to help.